Samstores offers a range of electronics and appliances. But based on customer experiences, this online store may not be as trustworthy as it seems.
This review will help you decide if Samstores is a safe and reliable place to shop.
About Samstores.com
Samstores is an online retailer offering a wide range of electronics and home appliances at competitive prices.
While the product range is appealing, customer experiences reveal concerns about late deliveries, poor customer support, and potentially misleading practices.
Is Samstores.com a Legit Website?
Customers report receiving incorrect items (e.g., wrong TV model, unusable plug), highlighting potential issues with order fulfillment and quality control.
Customers report receiving defective products (e.g., non-functioning air conditioner) and encountering unresponsive or unhelpful customer support.
Customers face difficulties with returns, long delays in refunds, and potential loopholes used by the company to avoid refunds.
Samstores’ responses to customer complaints are often dismissive, offering unclear solutions and failing to adequately address customer concerns.
Frustrated Customers’ Report
Ordered and paid for item.
No invoice.
Emailed and no reply.
Called and got a “Leave a message” but no response.
Now still dunno if item will be delivered, and i am running out of time.Kladen
ordered TV online, received no invoice, only message to call. When I called, was told there was newer model, was it ok to substitute? Yes, I said it was OK – then received smaller size TV, made for African market with no adapter to use. No invoice was ever sent until I called complaining about wrong set. Refused to pay for return shipping charges Don’t do business here.
Dan Dicker
Rude customer service (always same person who answers the phone), choose and been charge for express air shipping ($99) and then shipped instead via ground regular shipping. The order was slow to process, took days to create a label and provide a tracking number and days to actually hand over the parcel to the courrier. This parcel was not shipped!
Las
Suggestions for Buyers
First thing first, test their responsiveness and reliability before making a purchase. Secondly, place a small order to assess the quality of products and delivery service.
Verdict
To safeguard your finances and personal details, stick to trusted, reputable online stores. If an offer sounds too good to be true, it likely is.
Do This If You’ve Been Scammed
If you have been a victim of online scam, please contact your bank or credit company to challenge the payment made for the merchandise.
Any standard bank has provisions for combating fraud that will help you reclaim your lost cash. Please if you were served with something similar do let me know the outcome by sharing your opinion here.
I hope you find this review helpful. Please feel free to share your own experience in the comments below. Thank you!
READ MORE — Dicks Sporting Goods Outlet claim to offer massive discounts of up to 90% on sports gear.